Casinos spend a boatload of money on casino security. Most days, the casino staff has very little to do except keep their on on security cameras and scan for suspicious activity.

What if casinos actually leveraged some of their existing technology to make sure the players are having the best time possible.

My biggest "Pet Peeve" was always waiting for machines to be "filled" -- and the casino never seemed to staff enough people for the busy times, meaning you were waiting up to 30 minutes in order to get your payout. Further frustrating, was the fact the machine could not be played while you were waiting. Thank goodness for ticket out -- ticket in. However, there are still reasons slot techs need to be called --- and a call for a tech has become so infrequent, that it is almost more difficult to get one when they are rarely needed.

I was recently playing an Aristocrat machine which was beside another machine with a flashing light (they call these "candles" in the business). That machine sat there, unable to be played for 60 minutes. Eventually, I became annoyed, and reported it to the cashier cage. The slot techs just missed it.

Why can't the casino use their high-tech security cameras with their paid guards to spot flashing candles and help to alert slot techs on a timely basis?

What ... and actually use the equipment to benefit the gamer instead of just monitor them? Really!

/\/\/\/\ the Shamus /\/\/\/\