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Thread: Anyone use Southwest credit card?

  1. #1
    Join Date
    Mar 2009
    Location
    Too far from Vegas
    Posts
    3,218

    Default Anyone use Southwest credit card?

    We use Southwest airlines rapid rewards credit card. I'm due 6100 points this month according to my statement from Chase for May. It's been a week since my closing statement date and the points still don't show up in my account. The points always show up the very next day and I've been doing this for years.

    I called SWA and they told me to call Chase. I called Chase and they talked to a SWA rep and were told sometimes it takes 7-10 days (never has yet). Chase did their part, it's a SWA problem. Just wondering if anyone else is having this problem or is it just me?
    47 trips to Vegas....48th trip: Halloween Stumble 2012...49th trip: Christmas 2012...50th trip: Spring 2013

    YouTube slot videos - theyertster http://www.youtube.com/user/TheYertster

  2. #2
    Join Date
    Sep 2010
    Location
    Iowa
    Posts
    462

    Default

    Quote Originally Posted by treyster View Post
    We use Southwest airlines rapid rewards credit card. I'm due 6100 points this month according to my statement from Chase for May. It's been a week since my closing statement date and the points still don't show up in my account. The points always show up the very next day and I've been doing this for years.

    I called SWA and they told me to call Chase. I called Chase and they talked to a SWA rep and were told sometimes it takes 7-10 days (never has yet). Chase did their part, it's a SWA problem. Just wondering if anyone else is having this problem or is it just me?
    I have one but never look at the points I will ask Laurie.

  3. #3
    Join Date
    Sep 2011
    Location
    Connecticut
    Posts
    530

    Default

    Mine usually show up quick...my statement closes Monday...so I'll let you know if I have any problems.

  4. #4
    Join Date
    Sep 2011
    Location
    Connecticut
    Posts
    530

    Default

    My points showed up...I have 10799 plus a free one way flight from the old plan.

  5. #5
    Join Date
    Mar 2009
    Location
    Too far from Vegas
    Posts
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    Default

    My points finally showed up this morning, only took 10 days. Who knows what happened. I hope this was a one time glitch, I plan on booking Halloween as soon as we get our points in July.
    47 trips to Vegas....48th trip: Halloween Stumble 2012...49th trip: Christmas 2012...50th trip: Spring 2013

    YouTube slot videos - theyertster http://www.youtube.com/user/TheYertster

  6. #6
    Join Date
    Sep 2009
    Location
    California the South Bay area
    Posts
    1,715

    Default

    Trey, I also use the Southwest credit card and I did get my points at the usual time this month. That's really strange how yours took 10 days to show up, and not to mention a big pain if your trying to book a trip with them.

  7. #7
    Join Date
    Jul 2012
    Posts
    1

    Default

    The Southwest Airlines credit card is a popular choice for frequent fliers. On top of the fare difference, most airlines charge up to a $150 fee just to changing your stinking flight!

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